Triangle Nursery LTD Privacy Policy

Triangle Nursery Limited ("TN") is a limited company incorporated in England. The purpose of this statement is to set out how we use your personal information. By either registering as a user of any services provided by TN on this website or by using the TN website generally you agree to this use. Use of your Personal Information 1. When you register and use this web site you will be asked to provide information such as your contact details. We will store this data and hold it on our computers or otherwise. We will only use this data to fulfil our agreement with you. 2. TN may use information that you provide or that is obtained by us: (a) to register you with our web site and to administer our website services; (b) for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to help us to provide you and other TN customers with relevant information through our marketing programmes. We may also use your information to make decisions about you using computerised technology for marketing purposes. Eg. automatically selecting products or services which we think will interest you from the information we hold. We may keep you informed of such products and services (including special offers, discounts, offers and so on) by any of the following methods: * email * telephone * post * fax * sms Fraud Prevention 3. In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records. 4. We may give information about you to the following, who may use it for the same purposes as set out above: (a) to employees and agents of TN to administer any accounts, products and services provided to you by TN now or in the future; (b) agents who (on our behalf) profile your data so that we may tailor our goods/services to your specific needs; (c) to anyone to whom we transfer or may transfer our rights and duties under our agreement with you; (d) if we have a duty to do so or if the law allows us to do so. Cookies 5. New technologies exist on the Internet that help us to deliver customised visitor experiences. In particular, there are "cookies" which may be used by us to provide you with customised information from our website. A cookie is an element of data that a website can send to your internet browser, which may then be stored on your system. Cookies allow us to understand who has seen which pages, to determine how often particular pages are visited and to determine the most popular areas of our web site. Depending on the type of cookie used, allows us to make our website more user friendly. Eg. permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit the website. If you care to, you can adjust your internet browser so that cookies are not accepted. If you do this, you will still be able to browse around the site but functions that allow you to add items to your cart, set up a new account or access an existing account may not be available. Alternatively it is possible adjust your internet browser to alert you when a website tries to putcookies on your computer - at this point you will be given the opportunity to accept or decline cookies. Always remember, cookies do not contain any confidential information - they solely exist to provide a better user experience for customers when using our web site. Cookies are not exchanged with any third party websites or external data suppliers. 6. Your internet browser also generates other information, including which language the web site is displayed, and your Internet Protocol address ("IP address"). An IP address is a series of numbers which are unique to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. Your IP address is not used to identify you personally. 7. Cookies are only stored for the duration of your visit to our web site, except when saving your login details as referred to above. Security 8. We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default. General 9. You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us (see details below). 10. If you want to be removed from our mailing list, please email us giving the email address that you wish to be removed. Please note that it may take up to 28 days to action your request. 11. To change any of your registered details on the TN web site, click on ‘log in & registration’ and enter your login name and password. Once logged in change any of the details shown and click ‘update my details'. Contact us If you have any comments or queries in connection with our privacy policy, please Email us on [email protected] or call 01394 385832 or write to Customer services, Triangle Nursery Ltd, Unit 50 Martlesham Creek, Sandy Lane, Martlesham, Woodbridge, Suffolk IP12 4SD.